Returns & Exchanges

At Bounce Curl, we want you to love your curls and be completely satisfied with your purchase. If a product doesn't meet your expectations, we offer a 30-day return window for items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to begin the process.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging and attach the prepaid shipping label provided via email.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location and ensure you receive a tracking receipt for your records.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.